Katie Lane

December 8, 2022 @ 9:00 am - 10:30 am


MCA-Omaha November Webinar – Katie Lane

Timing

9:00 – 10:30 AM (Central)

Location

ZOOM

Creating a Culture that Retains Talent

Research by Dale Carnegie Training Japan found that the emotional trigger that drives employee engagement is trust. Yet some statistics say that a staggering 40 percent of employees don’t trust management. This creates a conundrum, because employees are motivated by working in a trusting environment, yet too many times find themselves in one where they lack this foundation. An all around positive employee experience leads to increased retention and a more favorable impression of an organization overall. In this module, we will explore the right techniques and tools to promote a healthy environment that engages people and ensures you retain them. Objectives:

  • Explore key fundamentals that drive an employee experience.
  • Discern the differences between trust, credibility, and respect and how they interconnect.
  • Cultivate a trust-based work environment using proven principles.
  • Appreciate how trust is cornerstone to employee engagement and retention.

About the Speaker:

Using strong communication and leadership skills, Katie Lane develops high performers. Katie started at Dale Carnegie in 2008 helping businesses develop strong leadership cultures. She quickly became a certified trainer and expanded her skillset. Now leading the St. Louis delivery team, she is responsible for ensuring high quality training experiences for clients. Her ability to balance rigor, fun, and efficiency are what creates a growing and engaged delivery team in St. Louis. 


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